Article

HR Answers: Employees Want Career Conversations

African American man and white woman in a conversation
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2 minutes

Rather than working their way up the corporate ladder, top talent is more often looking for jobs that enable them to develop their skills and increase their value in a future role, according to a report released by Right Management, the global workforce consulting arm of ManpowerGroup.

"Fulfilling Careers Instead of Filling Jobs,” argues that companies can significantly increase employee engagement and reduce turnover by focusing on management strategies that provide clear avenues for growth and prioritize employee development. Managers need to shift from the old corporate culture that emphasized seniority and time served to one that aligns better with employees’ near-term development goals. If not, organizations will find it difficult to attract and retain talent going forward.

“Unless your top talent is able to strengthen their skill sets and managers are regularly talking to them about opportunities ahead, pretty soon they’re going to ask: What am I doing here?” notes Mara Swan, global leader of Right Management and executive vice president of ManpowerGroup. “People rightly see their skills, experience, social networks and ideas as assets—if companies aren't helping cultivate them further, employees will look elsewhere.”

Of the many factors that motivate individuals at work, two-thirds are related to career conversations. Organizations benefit from the improved engagement and increased productivity that follows when employees are equipped to take on new challenges and opportunities. The No. 1 thing employers can do to engage talent and improve performance is to take a bolder, more proactive approach to creating and facilitating career journeys.

Right Management’s report offers recommendations for employers (page 10, “What is talent hungry for?”) on how to create a culture of professional development, including:

  • Create an Agile Talent Pipeline: Cross-train, re-skill, and upskill employees to develop a talent pipeline capable of meeting changing business needs.
  • Continuous Learning: Understand the career needs and aspirations of all segments of the workforce—from the best and brightest employees to those with high potential but low preparedness — and create developmental programs that encourage continuous learning and growth.
  • Provide Opportunities: Provide all employees with opportunities to acquire new skills and knowledge to increase their value and employability.
  • Develop Career Models: Develop functional and enterprise-wide career models, with career pathways.
  • Integrated Resources: Integrate a wide range of developmental resources, including both person-to-person collaboration and technology-enabled learning
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