Blogs

Martin Luther King Jr. memorial statue against cloudy sky
Blog

Four Leadership Lessons From Martin Luther King Jr. and Other Greats
Four Leadership Lessons From Martin Luther King Jr. and Other Greats
By Allison Gauss

5 minutes
businesswoman with question mark on paper hiding her face
Blog

Getting to ‘Know Your Customer’ in New Ways Promotes Trust and Prevents Fraud
Getting to ‘Know Your Customer’ in New Ways Promotes Trust and Prevents Fraud
By Glenn Harrison, Lisa Hochgraf

3 minutes
stressed woman surrounded by people handing her cell phone, watch, clock
Blog

How to Avoid Burnout Early in Your Career
How to Avoid Burnout Early in Your Career
By Ellyn Schinke

7 minutes
man with cake, pregnant woman with present, co-workers, office baby shower
Blog

Baby Showers for Male Employees Promote Goodwill and Gender Equity
Baby Showers for Male Employees Promote Goodwill and Gender Equity
By Lisa Hochgraf

4 minutes
paper whistleblower on wooden background
Blog

A Focus on the BSA/AML Whistleblower Provisions
A Focus on the BSA/AML Whistleblower Provisions
By Kristin Johnstone

3 minutes
trends 2022 on desk with laptop, coffee, plant, pen and notebook
Blog

Purposeful Talent Development: Prepare for the Coming Challenges of 2022
Purposeful Talent Development: Prepare for the Coming Challenges of 2022
By Jaime Bochantin, Ph.D.

5 minutes
illustration of people and credit scores
Blog

The U.S. Credit Invisibility Problem and Fintechs
The U.S. Credit Invisibility Problem and Fintechs
By Alex Johnson

4 minutes
light bulb with string in a cardboard box
Blog

Unleash the Power of Creativity and Lead Without Frontiers
Unleash the Power of Creativity and Lead Without Frontiers
By Roy Sharples

2 minutes
hand holding light bulb with money network background
Blog

Move over Models, Successful Lending Starts with a Strategy
Move over Models, Successful Lending Starts with a Strategy
By Kathleen Maley

3 minutes
Confident young businesswoman standing at podium smiling before making presentation
Blog

Five Tips for Stellar Presentations
Five Tips for Stellar Presentations
By Sara Kennedy, CSE

2 minutes
paying for coffee with contactless option using smartphone
Blog

Digital, Mobile and Contactless Usage Continues to Trend Upward
Digital, Mobile and Contactless Usage Continues to Trend Upward
By Tom Pierce

3 minutes
businessman burned out laptop coffee
Blog

I’m Burned Out. Should I Quit My Job?
I’m Burned Out. Should I Quit My Job?
By Ellyn Schinke

9 minutes
cloud network
Blog

The Role of the Cloud Contact Center in Modernizing Member Experiences
The Role of the Cloud Contact Center in Modernizing Member Experiences
By Andrew Casson

5 minutes
pawn with king shadow on chessboard
Blog

Purposeful Talent Development: You’re Looking to Tap Your Team's Hidden Potential
Purposeful Talent Development: You’re Looking to Tap Your Team's Hidden Potential
By Jaime Bochantin, Ph.D.

5 minutes
gears with talent words potential
Blog

Building a Better Talent Machine for the Future
Building a Better Talent Machine for the Future
By c. myers

5 minutes
digital handshake
Blog

Winning Employee Buy-In for a Fintech Strategy
Winning Employee Buy-In for a Fintech Strategy
By Paul Davis

2 minutes
happy black gen z in jeans jacket and glasses
Blog

Generation Z and the Financial Institution Path to Life Insurance
Generation Z and the Financial Institution Path to Life Insurance
By Sally Dickter

4 minutes
wooden people with a colorful one
Blog

When You’re the ‘First’ or the ‘Only' at the Leadership Table
When You’re the ‘First’ or the ‘Only' at the Leadership Table
By Lisa Hochgraf

4 minutes
diverse team thumbs up
Blog

The Power of Working Agreements
The Power of Working Agreements
By c. myers

3 minutes
diverse team raising arms
Blog

Why Community Development & Why CDFI?
Why Community Development & Why CDFI?
By Alison Carr, PHR, CUDE, ICUDE

5 minutes
scammer in mask and hoodie with phone and laptop
Blog

Three Scams for Your Staff to Know About and Help Members Avoid
Three Scams for Your Staff to Know About and Help Members Avoid
By Laura Lynch

2 minutes
red arrowing moving toward target
Blog

Purposeful Talent Development: Staying Current Is a Moving Target
Purposeful Talent Development: Staying Current Is a Moving Target
By Matthew J. Painter, Ph.D.

8 minutes
woman touching fintech technology selector with finger
Blog

Six Steps for How Credit Unions Should Explore Fintech
Six Steps for How Credit Unions Should Explore Fintech
By Paul Davis

2 minutes
man walking toward a light that's an up arrow on technology background
Blog

Opening the Possibilities of Open Banking
Opening the Possibilities of Open Banking
By Bill Phillips

4 minutes
two business men disagree
Blog

A Loss of $7,227 Per ‘People Problem’ Per Day
A Loss of $7,227 Per ‘People Problem’ Per Day
By Lisa Hochgraf

2 minutes
bias thought bubble over the heads of diverse people
Blog

What to Say When You Can’t Stand What’s Being Said
What to Say When You Can’t Stand What’s Being Said
By Lisa Hochgraf

2 minutes
call center worker with headset and computer
Blog

Transform Member Engagement by Reshaping the Employee Experience
Transform Member Engagement by Reshaping the Employee Experience
By Sidra Berman

5 minutes
a runner stretching to warm up
Blog

How to Warm Up for Strategic Planning
How to Warm Up for Strategic Planning
By Lisa Hochgraf

5 minutes
committee of black people having a handshake over a table
Blog

What Scares You About Having a Minority-Specific Employee Resource Group at Your Credit Union?
What Scares You About Having a Minority-Specific Employee Resource Group at Your Credit Union?
By Arnessa Belin

5 minutes
diverse hands gears light bulb on table
Blog

Purposeful Talent Development: Building Teams to Meet Today’s Demands
Purposeful Talent Development: Building Teams to Meet Today’s Demands
By Jen Scheib

2 minutes