By Fred Johnson
If you're a member of Delta's or Northwest's frequent flyer clubs, check your mileage!
The two groups merged Oct. 1, and my account was shorted 45,000 miles in the process. The reason: I had an old Delta Skymiles account and a Northwest World Perks account. When the accounts were merged, the new Delta account I received with their American Express card didn't get pulled in.
The good news: I was able to correct the problem because I looked at the two balances and knew what my total should be.
Fred Johnson is president/CEO of CUES.
