CUES Symposium attendees report their biggest needs, using CUES’ electronic balloting platform. By Laura Lynch 
Click image of electronic ballot to enlarge it.[/caption] Last week at CUES Symposium: A CEO/Chairman Exchange, participants voted for the top factors they would use at their credit unions to strengthen culture. They did so using the CUES eVote: Elect and Educate platform. Here are the two questions posed by the event's opening session speakers--Maddie Grant, CAE, and Jamie Notter, co-founders of Culture That Works, LLC--and the distribution of attendees' votes for each. 
To strengthen your culture, which capacity do you think will need the most attention inside your organization? The top answer was creating flexible, fluid hierarchies (38 percent), followed by having digital delivery focus on the user (26 percent); then the speed of developing trust (27 percent); and, finally, transparency and information sharing (13 percent). 
What is the most important change to push for at the executive/board level, in order to strengthen culture? The top single answer here was greater strategic clarity (27 percent); followed by allowing for greater authority lower in the hierarchy (26 percent); then more internal collaboration (12 percent); and more open dialog (7 percent). "All of the above" was chosen by 28 percent of respondents. How would you vote if you were answering these two questions for your organization? Please share your thoughts in the comments. Laura Lynch is CUES' products and services manager. CUES eVote: Elect and Educate supports "hybrid elections" so member can choose paper, phone or online balloting to determine board seats, bylaw or charter changes, and mergers. Watch a video about it. CUES Symposium: A CEO/Chairman Exchange is a perfect setting every year for CEO-chairman teams to strengthen their relationship and boost their CUs' leadership.
