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"It’s easy to waste time debating new ideas when it’s often simpler to take the next step and see what happens. Talk creates confusion; insight comes with action."
Dan Rockwell writing in “How to Say Yes to New Ideas Without Going Nuts” on the Leadership Freak blog.
Letters to the Editor
Staffing Data
Looking at “Strategic Staffing” in the February CU Management magazine, I’m having trouble making sense out of the data in Figure 1.
We are a $1.1 billion CU. We have about 220 FTEs, a far cry from the 1,042.6 shown in Figure 1 (for our size). We are a very efficient organization; our operating expense ratio for 2013 was 1.26 percent. Our staffing level has been pretty consistent over time, with small increases as we’ve added branches. Even during the recession, we’ve not had to lay off any employees.
Can you help me to understand the vast inconsistencies between your figures/CUES data and my real-life data? Thanks.
Dick Ardisson
Vice Chair
Fort Knox FCU
Radcliff, Ky.
Response
Good question! In the CUES Interactive Staffing Guide™, which this story was based on, there are multiple ways to cut the data. For example, you can compare based on assets, members or FTEs and different combinations of all three.
When I filter by number of members (choosing 50,000-100,000 to match Fort Knox FCU’s 80,000 members), the data shows 178 FTEs, which is much more in line with your number. When I filter by members and assets, the number is about 325 FTEs. So the asset number only gives part of the staffing picture. Unfortunately, I couldn’t go into all the details in the article; the staffing guide has so many different ways to explore staffing.
Theresa Witham
CUES Senior Editor
