This podcast is sponsored by Harland Clarke, a leading provider of customer engagement solutions that help connect businesses and people how, when, and where it matters. Harland Clarke understands that it’s no longer just about satisfying your members, it’s about engaging them — on their terms. They understand the value of your member relationships. They know that when your members are highly engaged, they buy more products and services. They think of you as their primary financial institution — they’re more loyal.