If the online account origination process takes too long, requires too much data entry or puts additional friction on the system, those members will seek easier experiences with digital-first institutions that offer similar products with a smoother experience.
John Meyer
Topics
Media
Magazine
Close
January 07, 2015
January 06, 2015
January 05, 2015
January 02, 2015
January 01, 2015
December 30, 2014
December 29, 2014
December 23, 2014
December 22, 2014
December 18, 2014
December 17, 2014
December 16, 2014
December 15, 2014
December 12, 2014
December 11, 2014
December 10, 2014
December 09, 2014
It looks like you are already a CUES member or subscriber.
Sign in now to access all the content included in your subscription.
Already a CUES member or subscriber? Log in.
No credit card. No membership. No obligation.
CUES members do not need to subscribe. CU Management is already a benefit of membership. Not sure if you're a member? Click here.