Hand-ling Security With Palm Biometrics

Survey shows many consumers are open to this kind of biometric authentication. By Bill Handel

Survey shows many consumers are open to this kind of biometric authentication. By Bill Handel
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What’s Your Influence Style?

CEO Institute II attendees discuss how to exercise their power to change the behavior, attitudes or values of others. By Lisa Hochgraf

CEO Institute II attendees discuss how to exercise their power to change the behavior, attitudes or values of others. By Lisa Hochgraf
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Will Blockchain Change The World?

CEO Institute II attendees discuss how to exercise their power to change the behavior, attitudes or values of others. By Lisa Hochgraf

CEO Institute II attendees discuss how to exercise their power to change the behavior, attitudes or values of others. By Lisa Hochgraf
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5 Success Factors for Collaborative Teams

CEO Institute II attendees apply team work concepts to real life. By Lisa Hochgraf role play [Click and drag to move]

CEO Institute II attendees apply team work concepts to real life. By Lisa Hochgraf role play [Click and drag to move]
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Got Members Without Checking Accounts?

You might want to talk with them about the benefits of prepaid cards. By Bart Scott

You might want to talk with them about the benefits of prepaid cards. By Bart Scott
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Manage Members’ EMV Expectations

7 things to tell your members about why they should persevere with their EMV chip cards. By Michelle Thornton

7 things to tell your members about why they should persevere with their EMV chip cards. By Michelle Thornton
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Bringing Top Business Schools to You

CUES' established track record and the high interest CU executives have in learning help the CUES institutes possible. By Christopher Stevenson

CUES' established track record and the high interest CU executives have in learning help the CUES institutes possible. By Christopher Stevenson
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A Member Service Rep at Every Desk

Recommendations for being more service-minded at various levels and in various departments. By Jeff Rendel, CSP employee at desk on phone providing serviceIn 2015, the post on this blog, “A CEO at Every (Employee) Desk,” explained how—in our members’ eyes—front-line leaders are the CEOs of every “moment and transaction.” Since member

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The Two Ways Digital Disruption Is Happening

Gradually, then suddenly. By JP Nicols Idea Bulb Concept with one bulb about to cause disruption“How did you go bankrupt? Two ways. Gradually, then suddenly,” wrote Ernest Hemingway in The Sun Also Rises. This idea of things falling apart gradually, then suddenly, may also apply to the world of credit unions. For now the rumors of CUs’ deaths seem to have been greatly exaggerated.

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