By Lisa Hochgraf

Last week on vacation in Tallahassee, my brother-in-law read an article about the value and power of cooperatives. He got to thinking--and to talking to me--about the idea of switching from his shareholder-owned bank to a member-owned financial institution--a credit union.

Of course I was all for it, but my sister introduced the reality of the situation. "Are you going to manage all the details of such a change?" she asked her husband. "Bill pay, cards, and direct deposit are all associated with that account."

By Christopher Stevenson

Posted by Christopher Stevenson

By Barb Kachelski, CAE

Posted by Christopher Stevenson

By Christian Mullins

Posted by Lisa Hochgraf

Posted by Ron Jooss

I fell behind on my trade pub reading, but recently over my oatmeal I read about California credit unions accepting state government IOUs and, just as importantly, banks not accepting them. I had heard about this before, but not until I read the article did I realize what a great opportunity this was for credit unions—all credit unions.

Posted by Lisa Hochgraf

By Christopher Stevenson

This week, the New York Times reported that USAA, the master of customer service, will allow its customers to use its iPhone app to deposit checks. All the customer has to do is take a photo of each side of the check and press "send." That's it. The deposit happens immediately.