By Lisa Hochgraf

I chose to attend CUES' ski and learn conference--Execu/Summit--March 9-14 in Vail, Colo.--for the first time this year, because I anticipated that the stellar speaker line-up will give me much to write about for CUES' publications.

By Erin Templer

By Cyndie Martini

In the rapidly evolving payments world, technology is driving the next generation of innovation. 2014 will be a landmark year for the industry as mobile technology, EMV and the trend toward a cashless society picks up steam. Here are the top 10 payment trends to keep your eye on in the coming year.

1) Mobile Banking Increases in Popularity

By Lisa Hochgraf

My 10-year-old might think that his mother focuses most on the things he's doing wrong, except for the fact that every once in awhile, he wakes to a note taped to his bedroom door knob. The note details something his mother has seen him do very, very right. I've heard him tell my husband, "My day's starting off well; I got a note from mom."

By Michael Neill, CSE

Missional leadership is a means for an organization to keep focus on its purpose relative to those it serves. It’s more than a management theory—successful implementation can pay off in measurable business outcomes.

The formula is simple:

missional leadership + employee training = engagement, which leads to member savings

By Mark Weber and Randy Schultz

By Vincent Hui

The National Credit Union Administration just released its proposed new risk-based capital rules. While the new rules were somewhat expected (as they aligned credit union capital requirements closer to Basel III), they will cause significant changes in how credit unions need to manage their businesses, capital and balance sheet.

By Eric Weikart

Ahh, the 1980s. Some of the technology highlights of this era include Betamax tapes, calculator watches, pagers and Sony Walkmans. For the most part, the public has eagerly chased the latest and greatest technology, leaving these relics behind. But as with anything nostalgic, there are always some whohold on. Is your credit union in this category? Do you still have technology and processes in place from the 1980s that should have been replaced or upgraded years ago?

By Dianne Molvig with Lisa Hochgraf

William “Willy” Kelsey, CSE, CCE, is a muscle car enthusiast.

By Kelly Schmit

Good credit union governance goes far beyond the board of directors to encompass several other parties, including CEOs, committees, task forces, credit union members and regulators.