By Kristie Wimmer

I am very proud to announce that five CUES Councils have joined together to donate $500 each to the Fred Johnson Scholarship Fund: the CUES Canada Council, the CUES Delaware Council, the CUES Iowa Council, the CUES New England Council, and the CUES Rocky Mountain Council.

By Lisa Hochgraf

By Wallace Jones

Cross-selling home loans means taking service excellence beyond the “people helping people” mantra with which credit union leaders and employees are so familiar. It means service excellence becomes personal, as all employees make it their mission to not only aid members with what they ask, but also to make offerings available before members even anticipate their own need for them. 

By Jim Benlein, CISA, CISM

By Kristie Wimmer

By Jessica Jones

By Deedee Myers

By Lisa Hochgraf

Earlier this month, CUES staff gathered to talk about organizational values, the company's vision and how to work together ever better as we move forward.

By Mark Arnold

Your members are constantly on the move, using new technology every single day. As online banking becomes ever more popular among members, and smart phones become ubiquitous, your credit union has an opportunity to interact with your members in new and enhanced ways.

By Terence Roche

The fast pace of members migrating from traditional channels, such as branches and call centers, to new channels, including online banking and mobile, is unprecedented: