By Lisa Hochgraf

I bet from my headline you think I'm going to write about recruiting members from Gen Y.

And you're partly right.

Les Wallace, Ph.D., thinks credit unions need to be in the business of recruiting not only young members, but also young directors.

By Lisa Hochgraf

Here at CUES Symposium: A CEO/Chairman Exchange, we've been taping short interviews with attendees and speakers. These videos will become part of CUES' new Center for Credit Union Board Excellence.

By Lisa Hochgraf

Credit unions have passed through the worst of the economic storm, Steve Williams celebrated with attendees of CUES Symposium: A CEO/Chairman Exchange this week in Kauai.

But at the same time he urged credit union leaders to remember that some members will still be recovering for a while.

By Lisa Hochgraf

Friends from my personal network doubted me, jokingly, when I said I had a work trip to Hawaii. And I confess I have a pretty nice view of the ocean from the patio on Kauai where I'm working on this post.

By Lisa Hochgraf

Pretty much everyone agrees that had truly rock-solid risk management practices been in place in the financial services industry in recent times, our economy wouldn't be in its current questionable state. So, it's a great time to talk about how better enterprise risk management would look, Steve Williams told attendees at CUES Symposium: A CEO/Chairman Exchange yesterday in Kauai, Hawaii.

By  Lisa Hochgraf

A lot has been written over time in our industry about CU leaders who abuse the idea of ongoing education. Recently we all read about a Hawaii CU with a particularly liberal board travel budget.

But I'm here to tell you a story of commitment and dedication to education.

By Lisa Hochgraf

John Oliver convinced a client credit union board that focusing on developing strategic objectives and measurables would be superior to spending time developing a mission statement.

By Lisa Hochgraf

Credit union directors are bound by law to carry out their duties to the membership. No excuses get individual directors off the hook, John Oliver told attendees of CUES Director Strategy Seminar this week in San Diego.

Don't even try these, advised Oliver, president of Laurel Management Systems, Palm Springs, Calif.:

By Lisa Hochgraf

By Lisa Hochgraf