All-In Shared Branching

In my previous blog post, I wrote about the need for action, not just talk. And I alluded to a few of the big topics discussed at the Credit Unions at the Crossroads Symposium, Aug. 10-12 at the University of Virginia’s Darden School of Business.

Compass Subscription

More Than Just Talk

A couple of weeks ago, I attended Credit Unions at the Crossroads Symposium at the University of Virginia’s Darden School of Business, Charlottesville, Va.

The event, organized and coordinated by Darden, UVA’s McIntire School of Commerce and $511 million University of Virginia Community Credit Union, brought together about 60 members of the credit union industry to discuss and try to solve some of the movement’s biggest problems.

Compass Subscription

Having CUSOs Is a Systemic Help, not a Systemic Risk

By Guy Messick

The National Credit Union Administration has made it clear that it has already concluded that credit union service organizations pose a systematic risk to credit unions, and desires to seek Congressional approval for vendor authority leading to the direct regulation of CUSOs. NCUA wants CUSOs to send balance sheets and income statements that NCUA will use to bolster its argument for regulatory authority.

Compass Subscription

Cost-Saving Moves to Help CUs Keep Checking Free

By Greg Crandell

Money--or more precisely, the lack of it--is getting extra attention at my house. With two kids in college, a high-maintenance greyhound and a gas-consuming car, you could say finding more ways to spend less has taken on a greater importance. And I’m not alone.

Compass Subscription

Managing Channels?

By Lisa Hochgraf

The channels credit unions use to deliver services to members--such as branches, mobile banking, call centers, home banking, and audio response systems--are easily their largest technology expense, says Terence Roche, principal of CUES Supplier member and strategic provider Cornerstone Advisors, Inc., Scottsdale, Ariz.

Compass Subscription

When Products and Channel Collide!

By Steve Williams

Social media…

Mobile banking…

The end of free checking…

Post-Durbin payment strategies…

Online lending and account opening…

Compass Subscription

A Seasonal Look at Business Continuity Plans

By Kenneth Schroeder, CBCP

What season is it?

Hurricane season! Forecasters are again predicting an above average season. La Nina conditions, coupled with high Gulf of Mexico water temperatures all point to the sleeping giant awakening.

Compass Subscription

Debit Program Options in a Morphing Marketplace

By Jim Ghiglieri

In final rules enacting the Durbin amendment, the Fed has given debit card issuers some new options. Most credit union debit card transactions today can be finalized with either a PIN or a signature at the point of purchase–cardholders' choice. However, the Fed now allows issuers to create a signature-only or a PIN-only debit card.

Compass Subscription