Posted by Christopher Stevenson

If you haven't already entered the Golden Mirror Awards (GMA) for 2009, now's your chance. You've missed the early-bird deadline, but you can still get your entries in by Friday, January 9.

I'd also like to take a moment to thank our panel of distinguished GMA judges.

By Ron Jooss

At CUES' Directors Conference earlier this month, I had a "come to Jesus" moment during Richard Crone's presentation on mobile banking. Crone helped me see the light. You see, getting your members enrolled in mobile banking isn't simply about giving them the ability to make transactions through their cell phones, though that is a big part of it.

By Ron Jooss

By Ron Jooss

By Jeff Falk, director of product development for TMG

There's been much ado about retail store closings and how that will affect gift card givers and recipients this holiday season. As such, educating CU members about the differences between "closed system" and "open loop" gift cards has never been more important.

Posted by Lisa Hochgraf

I'm deeply indebted to the wonderful people in the credit union blogosphere for helping me get my feet wet in the world of Web 2.0. (Morriss, Robbie, Ron, Matt, Trey, Denise, Tim, Christopher all rapidly jump to mind.)

By Mary Arnold

By Kelly Ketelboeter

Recently my husband and I were out to dinner. At the end of our meal the server came over and asked, "You didn't want dessert, did you?" My husband and I just looked at each other. Was he really asking us a question? Or was he saying, "Hey, buddy, your wife definitely doesn't need dessert!" I prefer to believe he was asking us a question. Either way we did not want dessert.

Posted by Christopher Stevenson

Do you have any desire to have constant contact with a vendor who sends you SPAM-ish e-mail advertisements?  No, me neither, but recently I received an e-mail advertisement for a service that I can't recall. What I can recall, however, is that at the bottom of the e-mail was a logo for Constant Contact.

Posted by Lisa Hochgraf