Posted by Christopher Stevenson

Posted by Christopher Stevenson

By John Greer, SPHR

Posted by Lisa Hochgraf

I'd like to hear about how you "unlock cool."

Posted by Lisa Hochgraf

At CUES Experience last month, an attendee I sat with for two of the general sessions was musing on how to say no to donation requests when it was necessary to do so. Anybody have effective strategies for staying on mission and on budget for community donations, without alienating those who won't receive funding from your CU this year?

Posted by Lisa Hochgraf 

Posted by Jon Cook, CUES editorial intern

I decided to do a little follow-up on my previous blog post on the stimulus payments. After thinking more on the topic, and talking to CUs, I found two more that are specifically using the stimulus payments to encourage their members to save for the future.

These products come as direct competition to most other industries that are trying to get people to spend their rebates right away.

Posted by Christopher Stevenson

Here's a quick confessional story and a lesson I learned about effective use of word-of-mouth marketing.

Posted by Christopher Stevenson

NAFCU's Compliance Guy has been doing some thinking about credit union e-mail. In his recent post, Email Signatures; Das Photos, he points out that marketing done through your e-mail signature line may need to comply with Regulation Z, Truth in Savings, and NCUA's advertising requirements.

Posted by Christopher Stevenson

Filene Research Institute rolled out a brand new Web site design this week. If you haven't checked it out, take a look.